Terms & Conditions

  1. Introduction

    1.1 This website, www.wordsofwomengreetings.com (the "Website"), is operated by Words of Women Greetings, a Pennsylvania, United States registered business. References to "we," "our," "us," or "Words of Women Greetings" pertain to Words of Women Greetings.

    1.2 If you are a consumer, these terms and conditions (the "Terms") refer to your use of our Website and purchasing our products for personal, non-commercial purposes.

    1.3 These Terms, along with our Privacy Policy, set out information about us and the legal conditions on which we sell products to you. These documents collectively form the "Agreement."

    1.4 By creating an account on Words of Women Greetings and ordering a product, you agree to these Terms. If you do not agree, you must not use this Website.

    1.5 We reserve the right to amend these Terms periodically. The revised terms will be effective once posted.

  2. Orders

    2.1 A contract for purchasing a product is created as follows:

    2.1.1 You must create an account on the Website;

    2.1.2 You place an order by clicking the order confirmation button at checkout;

    2.1.3 By confirming your order, you agree to purchase the selected products;

    2.1.4 Payment is taken upon confirmation using your chosen payment method;

    2.1.5 We will confirm acceptance of your order via an "order confirmation email," making the agreement binding;

    2.1.6 Once shipped, you will receive a "shipping confirmation email."

    2.2 If your order is rejected, we will contact you, and you will be refunded. Reasons for rejection may include:

    2.2.1 Out of stock items,

    2.2.2 Payment authorization issues,

    2.2.3 Pricing or description errors,

    2.2.4 Violation of these Terms.

  3. Product Details and Pricing

    3.1 We strive to accurately display all products. However, minor color or layout differences may occur.

    3.2 Prices on the Website may change, and we reserve the right to adjust pricing at any time.

    3.3 If there is a pricing error, we will notify you of the correct price. We are not obligated to fulfill the order at an incorrect price if the error is obvious.

    3.4 Prices are shown in US Dollars. Shipping and applicable taxes are calculated at checkout.

  4. Personalization of Products

    4.1 Ensure that all personalized content is accurate. We cannot modify or cancel personalized orders once they are placed.

    4.2 For photo-based products, upload images in JPEG format. Lower resolution images may affect quality, which we cannot guarantee.

    4.3 Content Rules: We do not allow personalized products to contain material that:

    • Infringes copyright or trademarks,

    • Violates any laws or regulations,

    • Is false, offensive, or defamatory,

    • Harasses or threatens individuals,

    • Contains explicit or inappropriate content.

  5. Delivery

    5.1 Shipping charges are displayed separately at checkout.

    5.2 Estimated shipping times are provided when you place your order. Delays may occur due to circumstances outside our control, such as adverse weather or supply issues.

    5.3 Any additional customs or import fees are your responsibility.

    6. Changing or Cancelling an Order

    6.1 We cannot cancel or modify orders of personalized products after they are placed.

    6.2 We are not liable for mistakes in customer-provided information, including typos or incorrect shipping details. Review your order carefully before submitting.

  6. Refunds and Returns

    6.1 If products arrive damaged or have printing faults, contact us within 7 days for a potential refund or replacement. Email [Support Email] with your order number and a description and image of the issue.

    6.2 Refunds will cover the product cost plus shipping within 28 days if products are deemed faulty.

    6.3 For reprints, we will resend at no extra cost.

  7. Payment

    7.1 Payments can be made through methods advertised at checkout.

    7.2 All charges, including shipping, are listed at checkout and in the confirmation email.

    7.3 Payment is processed upon order confirmation. If your order is rejected, no charge will be applied.

  8. Privacy

    8.1 We handle your personal data in accordance with our Privacy Policy. Please review it for further information.

  9. Intellectual Property Rights

    9.1 All content on the Website, including designs, text, graphics, and images, is owned or licensed by Words of Women Greetings.

    9.2 Unauthorized use of Website materials may result in damages or legal action.

  10. Liability

    10.1 To the fullest extent permitted by law, we are not liable for:

    • Loss of income or profits,

    • Loss or corruption of data,

    • Indirect or consequential damages.

    10.1 We do not limit liability for death, injury, or fraud resulting from our negligence.

  11. Risk and Title

    11.1 Products become your responsibility upon delivery.

    11.2 Ownership of products transfers to you upon full payment, including any shipping fees.

  12. Events Outside Our Control

    12.1 We are not liable for delays or failures due to events outside our control, including but not limited to adverse weather, strikes, or natural disasters.

  13. Customer Service

    13.1 We value respectful communication. Abusive language or behavior may limit your access to our services.